British Banks Now Required to Help Customers in Financial Trouble
April 21, 2008 at 10:32 pm by Ehab Bandar
Banks must do more to help customers in financial difficulties, under the new Banking Code which has come into force.
The new voluntary code states that banks must contact customers they think may be heading toward debt problems.
The onus had been on people to contact their bank. The code, which applies to building societies too, also contains a pledge to responsible lending.
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